Archives July 2015

Tower Procurements are, the problems?

The tower model was intended to enable organisations to move away from large IT service management contracts provided by a single prime outsourcer. The new structure has separate IT components – such as hosting, applications development, security and desktop support which are contracted to different providers. One provider then takes on the role of Service Integration and Management (SIAM) to manage the various towers, without providing any of the tower contracts itself.

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