OK, you have not monitored the Contract, you have not clarified interpretations, you have diverted from the specification and now you are taking “Positions”.
It is not dissimilar from dealing with the Children in the picture. First, what are the facts, what are the views of both parties and what is the relationship you want to have with the other party going forward?
Ideally, with good negotiation, you will have set out procedures for such matters in the Contract and this would not have happened if you followed them. If they do then we can help with
- Identifying the facts
- Identifying and pricing alternative resolutions
- Create a proposal to resolve the claim quickly and cost-efficiently
- Manage the negotiation
- Document the settlement
- Ensure settlement is completed